Development and Validation of the Psychiatric Inpatient Experience (PIX) Survey: A Novel Measure of Patient Experience Quality Improvement

Objective: Managing patient experience is critical in transforming organizational cultures into high-quality patient-centered care systems. Patient measurement should ideally entail a framework for understanding patient's interactions and perceptions across the continuum of care. The purpose this study was to develop psychometrically valid survey via rigorous development validation process. Methods: An initial 28-item, five-domain with 2 additional open-ended prompts narrative feedback developed piloted using exploratory confirmatory factor analyses on sample 2438 individuals. A thematic analysis subsequently performed based items elucidate primary secondary themes patients’ feedback. Results were used further inform conceptual item design. Results: Factor produced 4 factors (treatment team relationships, nursing presence, treatment effectiveness, healing environment). These are associated inpatient psychiatric experience, suggesting validity. Discussion: Psychiatric Inpatient Experience (PIX) ysurvey integrates theory as well aspects that important inpatients. It provides organization discipline-specific facilitate opportunities improvements.